Problem

One product in the update held a value Zaltric cannot accept.

The message on your screen: “Batch failed contract validation” (HTTP 400)

You saw this under the status on the Overview of the AI Shopping Assistants app. If you write to us, quote this page's address: https://zaltric.com/problems/batch_invalid.

What it means

One update was refused because something in it did not fit the rules for what an update can contain, usually a single product with a value the service cannot accept. Your catalogue on Zaltric is unchanged.

What to do next

  1. Read the detail under the status on the app's Overview: it names what was wrong.
  2. Fix that product in Odoo, then press Send an update now. A later update only succeeds once the item named has been corrected.
  3. If the detail does not make sense, send the whole message through the contact form (zaltric.com/contact).

Still stuck?

The section “When something goes wrong” on the help page explains every message this screen can show. If that does not solve it, send us the whole message and your connection reference (shown on the app's Settings screen) through the contact form.