Problem

The update would have removed too many products at once.

The message on your screen: “Batch would remove too large a share of the live catalog” (HTTP 422)

You saw this under the status on the Overview of the AI Shopping Assistants app. If you write to us, quote this page's address: https://zaltric.com/problems/catalog_shrink_rejected.

What it means

This update would have removed a large share of the products Zaltric currently lists for your shop, so it was refused. Zaltric refuses updates that remove too many products at once, because a mistake in Odoo (a filter, an accidental unpublish) would otherwise look exactly like a deliberate delisting.

What to do next

  1. Check in Odoo whether a lot of products were just unpublished or taken off the website by accident, and put them back if so.
  2. If you meant to remove them, say so through the contact form (zaltric.com/contact); we will lift the limit for your next update, and your catalogue on Zaltric will then match what is in Odoo.

Still stuck?

The section “When something goes wrong” on the help page explains every message this screen can show. If that does not solve it, send us the whole message and your connection reference (shown on the app's Settings screen) through the contact form.