Problem

The same update is already being processed.

The message on your screen: “A request with this idempotency key is in progress” (HTTP 409)

You saw this under the status on the Overview of the AI Shopping Assistants app. If you write to us, quote this page's address: https://zaltric.com/problems/idempotency_in_progress.

What it means

The same update is already being processed. Your Odoo sent it twice in quick succession, which is harmless.

What to do next

  1. Nothing to do: the module waits and tries again by itself.

The module handles this by itself. Nothing is needed from you.

Still stuck?

The section “When something goes wrong” on the help page explains every message this screen can show. If that does not solve it, send us the whole message and your connection reference (shown on the app's Settings screen) through the contact form.