Problem

Your Odoo sent too many requests in a short time.

The message on your screen: “Too many requests” (HTTP 429)

You saw this under the status on the Overview of the AI Shopping Assistants app. If you write to us, quote this page's address: https://zaltric.com/problems/rate_limited.

What it means

Your Odoo sent more requests in a short time than the service accepts from one connection. Nothing was lost.

What to do next

  1. Nothing to do: the module waits for the time the service asked for, then tries again by itself.

The module handles this by itself. Nothing is needed from you.

Still stuck?

The section “When something goes wrong” on the help page explains every message this screen can show. If that does not solve it, send us the whole message and your connection reference (shown on the app's Settings screen) through the contact form.