Part of an update arrived without the parts that come before it.

The message on your screen: “Snapshot page out of sequence” (HTTP 409)

You saw this under the status on the Overview of the AI Shopping Assistants app. If you write to us, quote this page's address: https://zaltric.com/problems/snapshot_out_of_sequence.

What it means

A big catalogue is sent in parts, and Zaltric applies none of them until the last has arrived. This part did not follow the ones Zaltric was holding for your shop, usually because a newer update had begun or the earlier parts had waited too long, so none of it was applied and your shop window goes on serving what it already had.

What to do next

Nothing to do: the module starts a fresh update, from its first part, by itself.

The module handles this by itself. Nothing is needed from you.

Still stuck?

The section “When something goes wrong” on the help page explains every message this screen can show. If that does not solve it, send us the whole message and your connection reference (shown on the app's Settings screen) through the contact form.